Cost: 5%-12% Increase
Synopsis: Prices for your SMARTnet maintenance are set to increase October 1st, 2007. There are steps you can take to mitigate this increase. If you have not already, please consolidate your SMARTnet.
- Audit your current environment using the multitude of inventory tools available (if you need help call your reseller, as always I prefer Softchoice as we focus on utilization discovery and maintenance management (800) 268-7638)
- Determine and discuss the criticality of the device with your reseller for proper sizing.
- Renew early, and if it is a fit, optional multi-year contracts.
For more information on what Cisco SMARTnet is, please see below.
SMARTnet provides the following:
- Around-the-clock, global access to the Cisco Technical Assistance Center (TAC).
- Access to the extensive Cisco.com knowledgebase and tools.
- Next-business-day
advance hardware replacement (premium options available for
business-critical devices, such as 2-hour replacement and onsite parts
replacement and installation).
- Ongoing operating system software updates and upgrades.
- Cisco
OS software support to extend the life of Cisco devices with improved
security, increased performance, bandwidth management, new protocol
support, and greater interoperability
- Proactive diagnostics and real-time alerts on select devices with Smart Call Home.
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